FAQ
**Frequently Asked Questions (FAQ)**
1. **How can I place an order?**
To place an order, simply browse our collection on the Alagappa Silks website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your billing and shipping information, and complete your order securely.
2. **What payment methods do you accept?**
We accept various payment methods, including credit/debit cards, net banking, and digital wallets. You can choose the payment option that is most convenient for you at the checkout.
3. **How long will it take to receive my order?**
Delivery times may vary depending on your location and the shipping method selected. Once your order is processed, you will receive a confirmation email with tracking information to monitor the status of your delivery.
4. **Do you offer international shipping?**
At this time, we only offer shipping within India. We are working on expanding our services to international customers in the future.
5. **What is your return policy?**
We want you to be completely satisfied with your purchase from Alagappa Silks. If for any reason you are not satisfied, you may return eligible items within [number] days of purchase for a refund or exchange. Please refer to our Returns & Exchanges policy for more information.
6. **Are the colors of the products accurate on the website?**
While we make every effort to display our products accurately, the colors may appear slightly different on different screens due to variations in monitor settings. We recommend referring to the product descriptions and images for the most accurate representation.
7. **Do you offer customization or tailoring services?**
At this time, we do not offer customization or tailoring services for our products. However, we provide detailed size charts to help you find the perfect fit for your measurements.
8. **How can I contact customer support?**
If you have any questions, concerns, or feedback, our customer support team is here to assist you. You can reach us by emailing [customer support email], or by filling out the contact form on our website.
9. **Do you have a physical store location?**
Yes, we have physical store locations where you can browse our collection and make purchases. Please refer to our Store Locator page on the website for details about our store locations and operating hours.
10. **How can I stay updated on new arrivals and promotions?**
To stay updated on our latest arrivals, promotions, and exclusive offers, we recommend subscribing to our newsletter and following us on social media platforms like Instagram, Facebook, and Twitter. You can also check our website regularly for updates.
1. **How can I place an order?**
To place an order, simply browse our collection on the Alagappa Silks website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your billing and shipping information, and complete your order securely.
2. **What payment methods do you accept?**
We accept various payment methods, including credit/debit cards, net banking, and digital wallets. You can choose the payment option that is most convenient for you at the checkout.
3. **How long will it take to receive my order?**
Delivery times may vary depending on your location and the shipping method selected. Once your order is processed, you will receive a confirmation email with tracking information to monitor the status of your delivery.
4. **Do you offer international shipping?**
At this time, we only offer shipping within India. We are working on expanding our services to international customers in the future.
5. **What is your return policy?**
We want you to be completely satisfied with your purchase from Alagappa Silks. If for any reason you are not satisfied, you may return eligible items within [number] days of purchase for a refund or exchange. Please refer to our Returns & Exchanges policy for more information.
6. **Are the colors of the products accurate on the website?**
While we make every effort to display our products accurately, the colors may appear slightly different on different screens due to variations in monitor settings. We recommend referring to the product descriptions and images for the most accurate representation.
7. **Do you offer customization or tailoring services?**
At this time, we do not offer customization or tailoring services for our products. However, we provide detailed size charts to help you find the perfect fit for your measurements.
8. **How can I contact customer support?**
If you have any questions, concerns, or feedback, our customer support team is here to assist you. You can reach us by emailing [customer support email], or by filling out the contact form on our website.
9. **Do you have a physical store location?**
Yes, we have physical store locations where you can browse our collection and make purchases. Please refer to our Store Locator page on the website for details about our store locations and operating hours.
10. **How can I stay updated on new arrivals and promotions?**
To stay updated on our latest arrivals, promotions, and exclusive offers, we recommend subscribing to our newsletter and following us on social media platforms like Instagram, Facebook, and Twitter. You can also check our website regularly for updates.